Senior Product Designer · 15+ years
Product designer making complex services feel obvious.
I’m Iryna Isenko, a senior product designer for complex, rule-heavy products in government, banking, healthcare, real estate and retail. I go from research and service blueprints to shipped UI, and I build working prototypes in code with AI instead of static mockups.
Selected work
(04) case studies
ARLO Submissions
Government of Alberta · 2026Moving land registration off paper, where 95% of documents arrived by courier. The first release covers the eight document types behind 90% of submissions.
Read the case
Sezlik
Royal LePage team, Ottawa · 2022Home search, a home value tool and market analytics that serve clients and give the agents context for every call.
Read the case
Hunkemöller
Lingerie retailer · 2016–2022Six years of a shopping app, from a web view to native checkout and one-click buying, which tripled online sales.
Read the case
Esso Extras
Esso Nederland · 2018–2022A safer account, cards and old accounts in one balance, and the end-of-year games, with a slot machine you can spin.
Read the case
I start with the rules, then prototype in code.
I design for complex, rule-heavy workflows: land registration for the Government of Alberta, real estate search and market analytics, a retail checkout, a loyalty program. I start with the rules and the people, through interviews, service blueprints and business rules mapped screen by screen, and turn them into flows a team can build.
AI is part of how I work every day. I prototype in code with Claude and Lovable, so ideas get tested early as real, clickable products, and engineers get working front-end on the design system rather than pictures. This portfolio is built the same way.
Over 15 years I moved from art direction into product and service design. I work in a triad with product and engineering, bring stakeholders along with clear storytelling, and have led design teams, training programs and a Creative Lab.
- End-to-end product and service design
- Systems thinking for complex workflows
- User research and usability testing
- AI-assisted prototyping in code
- Front-end and design systems
- Design leadership and mentoring
- Government of Alberta · now
- TBWA\X · Senior Digital Designer
- Creative Lab lead
- Clients: Adidas, McDonald’s, AB InBev, Rituals, Decathlon
- Figma
- Claude and Lovable
- HTML and CSS
- Lottie and After Effects
Got a complex service to untangle?
Say helloOr write to isenko@gmail.com